Privacy policy

Last updated: August 30, 2025

Vanity VXN operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience for our exclusive shoe collections (the "Services"). Vanity VXN is powered by Shopify, which enables us to deliver these Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase (including custom and preorder shoes) or other transaction using the Services or communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymously collected or de-identified data. We may collect or process the following categories, depending on your interaction with the Services, your location, and applicable law:

- Contact details: Name, address, billing address, shipping address, phone number, and email address.
- Financial information: Credit card, debit card, and financial account numbers, payment card details, transaction data, and payment confirmations.
- Account information: Username, password, security questions, preferences, and settings.
- Transaction information: Items viewed, added to cart/wishlist, purchased, returned, exchanged, or canceled, and past transactions.
- Communications with us: Information in customer support inquiries or other messages.
- Device information: Data about your device, browser, network connection, IP address, and unique identifiers.
- Usage information: Details on how and when you interact with the Services.

Personal Information Sources

We may collect personal information from:
- Directly from you (e.g., account creation, purchases, communications).
- Automatically through the Services (e.g., via cookies, device data).
- Our service providers (e.g., for technology or payment processing).
- Our partners or third parties.

How We Use Your Personal Information

We may use your personal information for:

Provide, Tailor, and Improve the Services: To process payments, fulfill orders (including custom shoes), manage accounts, arrange shipping, facilitate transactions, and create a personalized shopping experience (e.g., product recommendations). This includes enforcing our no-return/no-refund policy for custom and preorder shoes, as detailed in our [Returns Policy](yourstore.myshopify.com/policies/returns-policy).
- Marketing and Advertising: To send promotional emails/texts/mail and show online ads based on your activity.
- Security and Fraud Prevention: To secure payments, detect fraud, and protect the Services.
- Communicating with You: To offer customer support and maintain our business relationship.
- Legal Reasons: To comply with law, respond to legal processes, or enforce our policies.

How We Disclose Personal Information

We may disclose your personal information to:
- Shopify, vendors, and third parties for services (e.g., payment processing, shipping).
- Business/marketing partners for advertising, per their privacy notices (opt-out at https://www.shopify.com/legal/privacy).
- Third parties you direct us to (e.g., shipping carriers).
- Our affiliates or corporate group.
- In business transactions, legal obligations, or to protect our rights.

Relationship with Shopify

The Services are hosted by Shopify, which processes your data to provide and improve them. Data may be transferred to third countries. Visit https://privacy.shopify.com/en for details and to exercise rights over Shopify-processed data.

Third Party Websites and Links

Links to third-party sites are not endorsed by us. Review their privacy policies separately.

Children's Data

The Services are not for children. We do not knowingly collect data from those under the age of majority. Parents can request deletion by contacting us.

Security and Retention

No security is perfect. We retain your data as needed for accounts, services, legal compliance, or disputes.

Your Rights and Choices

Depending on your location, you may have rights to:
- Access/know your data.
- Delete your data.
- Correct inaccurate data.
- Receive a portable copy.
- Opt out of sale/sharing for targeted ads (use https://www.shopify.com/legal/privacy or Global Privacy Control).
- Manage communication preferences (unsubscribe in emails).

Exercise these via the Services or email realvanityvxb@gmail.com. We won’t discriminate for exercising rights and may verify your identity.

Complaints

International Transfers

Data may be transferred outside your country using Standard Contractual Clauses or equivalent, unless to an adequate jurisdiction.

Changes to This Privacy Policy

We may update this policy, posting revisions here with an updated “Last updated” date.

Contact

For questions or rights requests, email realvanityvxn@gmail.com.