Refund policy

Returns and Refund Policy

Every item is a preorder and will ship once production is complete. By purchasing, you agree that all preorder sales are final and cannot be canceled or refunded. Estimated shipping times are listed above, and you’ll receive updates as your order moves through production. 

At Vanity VXN, we craft exclusive, made-to-order shoes with care. Due to the custom nature of our products, we do not offer returns or refunds. Please review our policy below:

No Returns or Refunds:
  - All purchases, including in-stock and preorder shoes, are final sale. This applies because each item is produced or personalized specifically for you.
  - By placing an order, you agree to these terms as outlined in our [Terms of Service](vanityvxn.com/policies/terms-of-service).

Preorder Information:
  - Preorder shoes are made to order, with estimated shipping times listed on the product page. Updates will be emailed as production progresses.
  - Preorder sales are final and cannot be canceled, as noted in our [Shipping Policy]

Contact Us:
  - For questions or defective item claims, email realvanityvxn@gmail.com. We aim to respond within 2 business days.

Note: This policy is subject to change. The latest version is always available on our website.

✨ Thank you for choosing Vanity VXN. Your support helps us create unique shoe collections!