Terms of service
Chargebacks & Payment Disputes
• Submitting a chargeback for an order that was delivered, signed for, or confirmed in production is considered fraudulent activity.
• Vanity VXN reserves the right to ban customers from future purchases and pursue legal action or collections in the event of a fraudulent chargeback.
• By purchasing from Vanity VXN, you agree to our terms and policies outlined above.
Preorders
• Made to Order: Preorders are created and secured just for you, which allows us to deliver exclusive, limited-edition collections.
• Estimated Timelines: Preorder fulfillment times will be listed on the product page. Please note that preorder items will ship once production is complete.
• Combined Orders: If you order an in-stock item with a preorder item, both will ship together once the preorder is ready (unless otherwise noted).
• No Cancellations: Because preorder items are produced to order, all preorder sales are final and cannot be canceled or refunded once placed.
• Updates: Customers will receive email updates as production moves forward so you’re never left in the dark.